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State Farm® Insurance Agent Cindy Waggoner

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sherry Love

Sherry Love

September 17, 2024

5  out of  5
rating by Sherry Love
"I have been with State Farm for along time. This location has been extremely good to our family. My husband took care of our insurance needs but passed away a couple years ago. I called Cindy and she explained everything I needed to know. It was a very seamless transition. They are always so friendly and take the time to talk to you!"
We responded:
"Sherry, thank you for your kind words! I always enjoyed working with your husband!! We are always here for anything you need! Thank you for being such a loyal customer of mine! Cindy Waggoner"
Profile photo of Layla Mason

Layla Mason

September 10, 2024

5  out of  5
rating by Layla Mason
"Cindy was prompt in her replies. She was kind and patient with questions and changes. So grateful for her help!"
We responded:
"Thank you, Layla! I always enjoy helping my customers find the best products that fit their needs! I get great joy from seeing that I have made a difference for any of my customers! I look forward to working with you for many years! Cindy Waggoner"
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Donna Calhoun

September 6, 2024

5  out of  5
rating by Donna Calhoun
"The staff is so helpful and they respond so fast."
We responded:
"Thank you so much for the 5-star review Donna. We love working with you and your family!! We hope that we always show you the consideration and kindness that we want ourselves!"
Profile photo of Jessica Ross

Jessica Ross

August 26, 2024

5  out of  5
rating by Jessica Ross
"If you go to any state farm then go here to cindy. She is Amazing and we have been doing with her for over fifteen years. Highly recommend"
We responded:
"Jessica, thank you for your review! We love helping our customers like you! My joy comes when I know I have helped my customers with anything from a simple question to advanced planning!! It’s easy to love what I do when I have customers like you!! Again, thanks so much!! Cindy"
Profile photo of Brent Dillon

Brent Dillon

August 22, 2024

5  out of  5
rating by Brent Dillon
"Very knowledgeable!! Kind and helpful"
We responded:
"Hi Brent, thanks for taking the time to give our office a great review! We love working with you and always here to help and answer any questions that you have"
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Fredrick Clapp

August 1, 2024

5  out of  5
rating by Fredrick Clapp
"Excellent Insurance Lady!"
We responded:
"Fred, thank you for your kind words! We love to help our customers like you and your family! Thank you for being a GREAT State Farm Insured for so many years!! Cindy"
Profile photo of Liliana Fuentes

Liliana Fuentes

December 11, 2023

1  out of  5
rating by Liliana Fuentes
"My whole family been with this agency for so many years but lately they have been lacking in customer service and the way they always handle each of our policy etc. it’s sad to say that my parents have to call the 1-800 number just to pay for their insurance because they never answer their phone calls unless you leave a voicemail but when you do leave a voicemail sometimes they don’t return the calls unless you keep calling Multiple times! When they do respond back it’s always through text and even with text messages they Will respond very unprofessionally. Glad I was able to move my parents to a new agency."
We responded:
"Thank you for the review Liliana. We appreciate that feedback. I will work with the team to make sure we change our processes to improve our communication channels. I am sorry to hear about your experience. We would love to help you and your parents out with anything we can and improve any way we can. "
Profile photo of Kristin Leonard

Kristin Leonard

June 22, 2023

5  out of  5
rating by Kristin Leonard
"Cindy has been amazing to work with. She has found us great rates, with all the coverages that we need for a new property, our vehicles and a rental property. She is prompt, pleasant, knowledgeable and thorough. Highly recommended!!"
We responded:
"Thank you so much Kristin! We appreciate the amazing review. We are always here to help find you the best coverage and rates that we can. Have a great week!"
Profile photo of Evelyn Hare

Evelyn Hare

May 28, 2023

5  out of  5
rating by Evelyn Hare
"Cindy has helped me a great deal since my husband's passing. If I can't catch her in the office, she will either call or text me with helpful information. Thank you Cindy!"
We responded:
"Thank you Evelyn! We appreciate you taking the time to leave us a review and provide feedback. We are always here for you whenever you need us. Thank you!"
Profile photo of Gregorio Leyva

Gregorio Leyva

January 12, 2023

1  out of  5
rating by Gregorio Leyva
"Poor customer service skills."
We responded:
"Thank you Gregorio for letting us know about your experience. While this is certainly not the feedback we like to receive, we are glad we were made aware of the issue. Please give the office a call Monday-Friday 9am-5pm and we will make sure your issues are handled. "
Profile photo of Ben Ferguson

Ben Ferguson

January 1, 2023

5  out of  5
rating by Ben Ferguson
"Always taken care of me and my family, and worked on getting us the best deals. Very kind and personal."
We responded:
"Thank you Ben! We appreciate the kind words and you taking the time to provide us with this feedback. We appreciate you!"
Profile photo of jennifer saunders

jennifer saunders

December 28, 2022

1  out of  5
rating by jennifer saunders
"Worst State Farm agent ever! I went with them when they had an agent Stephanie for my house & car. She was great, but is no longer there. I have been trying to get car insurance for a new car for over a week now. Have spoken with a man 3 separate occasions & told each time he’d call me back with the quotes. Still haven’t received a response. Was told yesterday from Zach that he would get the folder from the gentleman and call me back. Still nothing. Spoke to a woman today & was told Zach was the only man that works there. She apologized & said she’d make sure he calls back immediately. Almost 5& still no call back. My sister dealt with the same thing from this agent. I will be taking my business elsewhere along with the rest of my family"
We responded:
"Thank you Jennifer for letting us know about your experience. While this is certainly not the feedback we like to receive, we are glad we were made aware of the issue. Please give the office a call Monday-Friday 9am-5pm and we will make sure your issues are handled."
Profile photo of Kristin Rasmussen

Kristin Rasmussen

November 4, 2022

5  out of  5
rating by Kristin Rasmussen
"Cindy and her staff are amazing!!! You can get your ins set up through texting and have it completed in just a few mins!!! They always return your calls or your text messages promptly!!! They are super friendly!!!"
We responded:
"Thank you so much Kristin! We appreciate the amazing review. We are always here to return calls and texts and get you the best insurance coverage. Have a great weekend!"
Profile photo of Christina L

Christina L

September 10, 2022

1  out of  5
rating by Christina L
"Called for a quote on a new vehicle, had to leave a message, I received a call while the new vehicle was being delivered so asked if I could call back in 10 minutes, she said okay. I called back....had to leave another message, then received an email quote. Emailed back asking if I could bundle with my home. After a week, I still don't have an email or a call back. Took my business elsewhere. Can't imagine how difficult it would be to make a claim with this agency if I ever needed to."
We responded:
"Thank you for taking the time to leave us a review Christina. I am sorry we were not able to sync up and get everything all worked out. I promise this is not normal and we are around 9am-5pm Monday-Friday. We understand your choice, but if you are ever needing a free quote to see if we can save you money and provide amazing coverage, we will always be here for you! Have a great week!"
Profile photo of Shane McCurdy

Shane McCurdy

August 24, 2021

5  out of  5
rating by Shane McCurdy
"I’ve been with Cindy for years and she’s consistently been amazing to work with! We have our house, cars, and my business insured with her."
We responded:
"Thank you Shane! My team and myself have enjoyed working with you and your family over the years! Thanks for the great review! Cindy Waggoner & Team"
Profile photo of Bob Copeland

Bob Copeland

February 12, 2021

5  out of  5
rating by Bob Copeland
"The complete staff is greatly appreciated by my company. I say that because at one time or another, they've had to meet needs on many levels from policies, competitive premiums and claims. All, always respond in fast and friendly service. They even email docs for us to those who need them concerning our coverage information."
We responded:
"Bob; We appreciate your business and being part of our State Farm Family. Thank you for putting your trust in me as your Agent and my team to take care of all your Insurance needs! Cindy"
Profile photo of Whitney Dye

Whitney Dye

January 29, 2021

5  out of  5
rating by Whitney Dye
"Very good rates, the girl who set it all up for me, Maggie, was extremely professional and knowledgeable and made it a very easy process. 10/10"
We responded:
"Whitney; Thank you for your kind words regarding our State Farm Office. Yes, Maggie is the Sales Super Star with our Customers!! She makes sure that everyone understands their policies and all the services we offer. Thank you for putting your trust in Cindy Waggoner State Farm!! Cindy Waggoner"
Profile photo of GWENDOLYN MCKESSON

GWENDOLYN MCKESSON

January 20, 2021

5  out of  5
rating by GWENDOLYN MCKESSON
"Been with them for years. Trust them with all my insurance needs."
We responded:
"Gwen; Thank you for the many years you have put your trust in me and my Agency to take care of all your Insurance needs. We love working with you each time you call in!! Thanks Gwen! Cindy Waggoner"
Profile photo of Millie Casper

Millie Casper

February 14, 2020

1  out of  5
rating by Millie Casper
"This place is bad news! Takes them forever to get anything done, they are never in the office and do not return calls! I changed agents!"
Profile photo of Andrew Parker

Andrew Parker

October 14, 2019

1  out of  5
rating by Andrew Parker
"I called to pay my insurance bill over the phone and Cindy waited 1 week before actually running my card and my insurance lapsed. I called corporate and paid and switched agents. I was with Cindy for 5 yrs and had nothing but trouble for example, my premiums were never the same and I would pay and I would get a letter from State Farm saying I still owed money. If there's a problem she'll somehow make it your fault when it is clearly her incompetence that caused the situation. She has horrible people skills and I don't recommend her as a agent to anyone and I recommend corporate get rid of her as a agent after insuring multiple cars with her and being a customer of hers for years. Customers beware don't use this agent unless you like being upset, overpaying and migraines."
We responded:
"I'm sorry that these are your thoughts regarding our agency and the service we provide. Thank you for allowing me to talk with you and understand why you had felt this way. Our intent is to give our customers the best service and I am sorry you felt we fell short."
Profile photo of Christina Mayfield

Christina Mayfield

September 9, 2019

5  out of  5
rating by Christina Mayfield
"Tremendous help with our new business. We feel at ease knowing Cindy has taken care of all our needs for now and our future is bright as well! Thank you State Farm!"
We responded:
"Thank you so much!! We love to help business owners make sure they are covered for all the "what if's"! Business owners have so much on their plate in just running the business - thank you for putting your trust in me and my team! And thank YOU for keeping our Furr Babies Beautiful!!"
Profile photo of Sallie Tiger

Sallie Tiger

December 20, 2018

5  out of  5
rating by Sallie Tiger
"I absolutely love this insurance office. The people there are so kind and helpful."
We responded:
"And we love you! Thank you so much for always having a smile on your face when you come in!! Thank you for your continued support of our business!"
Profile photo of Jessica Soto

Jessica Soto

April 3, 2018

1  out of  5
rating by Jessica Soto
"Cindy and her staff are horrible people. They tell u one thing and when you confront them about it they blame it all on you. All they are is money hungry because I paid my policy and they changed it, and wanted me to pay more."
Profile photo of Jennifer Dutcher

Jennifer Dutcher

October 12, 2015

5  out of  5
rating by Jennifer Dutcher
"Very cheap and people are extremely nice I enjoy doing business with you guys thank you very much"
We responded:
"Thank you Jennifer! We may not always be the least expensive, but we will take the complement on being the nicest!! Thank you for your business!"